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Talk To A Real Person

No ticket queues. No chatbot decision trees. No "please allow 48 hours for a response." Our support team is on Telegram 24 hours a day, staffed by actual people, and most first replies land within minutes.

Get In Touch

Two Channels, One Team

We run support and community as separate channels on purpose — so an urgent account problem never gets lost in a busy group chat, and general conversation never has to wait behind a support queue.

💬 Direct Support — @ravihere0

This is the channel for anything about your account: a login problem, a question about a bonus, a technical fault, a security concern. It is staffed 24 hours a day in English and Hindi, and you will be talking to a person rather than a script. Most first replies arrive within a few minutes, whatever the hour.

Message Support

👥 Community Group — @yn_games

This is where the players are. Tips, arguments about which game is actually best, first word on new releases and promotional events, and a direct line to tell us what you want added to the catalogue — our community group genuinely is the biggest influence on what we build next. Support questions are better taken to @ravihere0, though, or they may not be seen by our team.

Join The Group
Message Us

Send Us A Message

Prefer to write to us here? Use the form below. Please note that this is a slower channel than Telegram — if your question is urgent or concerns your account, message @ravihere0 instead and you will get a far quicker answer.

Please never send us your password. No member of the IC7 Game team will ever ask you for it — anyone who does is not us. This form runs entirely in your browser and is provided as a convenience; for anything urgent, Telegram is always the faster and more secure route.

Before You Write

Getting A Faster Answer

Roughly half the messages we receive could have been resolved in seconds with a little more detail up front. Here is what actually helps us help you.

  • Tell us your registered mobile number. It is how we find your account. Without it, our first reply will simply be to ask for it — which costs you a round trip.
  • Describe what actually happened, and when. "It is not working" gives us nothing to go on. "The app closes as soon as I open Crash, since yesterday evening" gives us somewhere to start.
  • For technical problems, include your phone model and Android version. A surprising number of issues are specific to one manufacturer's build of Android, and knowing yours often solves it immediately.
  • Send a screenshot if you can. A single screenshot regularly saves three or four messages of back-and-forth.
  • Never send your password. Not to us, not to anyone. We will never ask for it, and any message that does is an impersonation attempt — report it to us.
  • For anything urgent, use Telegram. The contact form on this page is a slower channel. If your account is affected, message @ravihere0 directly.
Questions

Contact & Support FAQs

I need help with IC7 Game login — who do I contact?
Message @ravihere0 on Telegram. IC7 Game login uses your registered mobile number and password, and the same credentials work in the IC7 app and in the mobile browser. If you have forgotten your password, or you suspect someone else has accessed your account, contact us immediately — a real person is on that channel 24 hours a day. Never share your password with anyone, including anyone claiming to be from our team: we will never ask you for it.
The IC7 app or IC7 APK will not install. Can you help?
Yes, and this is one of the most common things we help with. First check you have enough free storage and a stable connection, and make sure you allowed installs from your browser when Android prompted you. If it still fails, message @ravihere0 with your phone model and Android version — a surprising number of install problems are specific to one manufacturer's build of Android, and knowing yours usually solves it in one reply. Please do not go looking for an IC7 old APK on a mirror site as a workaround.
What is the fastest way to reach IC7 Game support?
Telegram, without question. Message @ravihere0 and you will typically get a first reply within minutes, at any hour of the day or night. The contact form on this page is a slower channel and is best used for general enquiries rather than anything urgent about your account.
Is support really available 24 hours a day?
Yes. Our Telegram support is staffed around the clock by real people, in English and Hindi. There is no ticket queue and no chatbot decision tree to fight through — you message a person, and a person answers.
What should I include when I contact support?
The more context you give us up front, the faster we can help. Include your registered mobile number, a clear description of what happened, when it happened, and — if it is a technical problem — your phone model and Android version. A screenshot is worth a great deal. Never send your password to anyone, including us: our team will never ask you for it.
What is the difference between @ravihere0 and @yn_games?
@ravihere0 is our direct support channel — use it for anything to do with your account, a technical problem or a question about a bonus. @yn_games is the community group, where players share tips, discuss new releases and hear about promotional events first. Support questions posted in the community group may not be seen by our team, so please bring those to @ravihere0 directly.
I think someone has accessed my account. What do I do?
Contact @ravihere0 on Telegram immediately and tell us plainly what has happened. Change your password straight away if you still have access. We take account security seriously and will act quickly, but we can only act once we know — so please do not wait to see whether it resolves itself.
Do you offer support in Hindi?
Yes. Our Telegram support team handles queries in both English and Hindi, at any hour. Just write in whichever language you are more comfortable with.

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